Information2 Software maintenance services

Information2 Software maintenance services

With the purchase of a newly distributed UK software license, users receive affordable, renewable UK software upgrades and support services. Each newly distributed software license includes 12 months of updates and technical support. As a complete product upgrade and technical support solution, all products sold by Yingfang Software include a one-year original maintenance service.

Service Content

  • Product usage: Help customers answer technical questions and product best practices in daily operation management
  • Troubleshooting: Analyze product error logs, locate and isolate the cause of the failure, and track down existing problems
  • Troubleshooting: Provides the solution to the fault and the method to prevent the fault from happening again without affecting the system performance and reliability
service content

Service Advantage

Website, mail, telephone and other multi-channel service response
Website, email, phone, etc
multi-channel service response
on-site technical support
on-site technical support
Dr Test service
Dr Test service
Professional and efficient technical support team
Professional and efficient technical support team
Products
i2Availability
i2CDP
i2Active
i2VP
i2COOPY
i2Move
i2Backup
Contact Information
Sales：+86-400-0078-655 ext.1
Service：+86-400-0078-655 ext.2
Complaints：+86-400-0078-655 ext.3
Media/business/events：media@info2soft.com
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Notice

A statement regarding the counterfeit official website of the Information2 software
Recently, we discovered that unknown individuals have impersonated the official website of Information2 Software, setting up a fake site athttps://lange-zn.com . The page content, services, and product descriptions of this fake site are highly similar to those of our official site, aiming to confuse and mislead users for malicious purposes, potentially involving fraud and data theft.
We hereby declare:
The official websites of Information2 Software are https://www.info2soft.com and https://www.info2soft.cn . Any other sites with similar domain names or content are not affiliated with us.
Users are urged to be vigilant and discerning. Avoid entering personal information or conducting transactions on non-official platforms to prevent financial loss and privacy breaches. Our company bears no responsibility for any direct or indirect losses (including data leaks, device damage, legal disputes, financial loss, etc.) caused by accessing, using, or relying on third-party unauthorized or pirated websites. If in doubt about the authenticity of a site, contact our official customer service at 400-0078-655.
We have gathered evidence of this counterfeit website and will pursue the legal liability of those responsible to protect our rights and market order.
This statement is made in accordance with the relevant laws and regulations of the People's Republic of China. If any clause is deemed invalid, it does not affect the validity of the remaining clauses.
Shanghai Information2 Software Co., Ltd.
2025/03/17

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