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Shenzhen University General Hospital

With Info2soft’s disaster recovery solution, we established a multi-layered protection system that ensures rapid recovery, seamless failover, and strong defense against ransomware. Our critical hospital systems can now achieve uninterrupted continuity with RPO and RTO fully meeting national standards.
Mr.Liu, Director of IT

Overview

Shenzhen University General Hospital | Tertiary Grade-A Hospital

Country: China

Industry: Healthcare

Solution: i2CDP, i2FFO, i2Availability (Integrated on a third-party hyper-converged platform)

The hospital operated two production data centers with critical systems such as HIS, LIS, RIS, and PACS under storage-level protection. However, it lacked a full disaster recovery system capable of automated failover, DR drills, and multi-level recovery measures. The hospital required a solution to enable real-time synchronization, cross-room switching, and fast recovery in case of cyberattacks like ransomware.

Customer Challenge

  • Lack of DR readiness — No complete disaster recovery system beyond storage hardware.
  • Continuity risk — No automated failover or unified recovery mechanism.
  • Cybersecurity threats — Needed ransomware protection and rapid data restoration.

I2 Solution

  • Continuous Data Protection (i2CDP): Real-time backup to safeguard against ransomware and logical errors.
  • Full Failover (i2FFO): Unified full-machine backup across physical and virtual systems on a hyper-converged platform.
  • High Availability (i2Availability): Cross-platform disaster recovery ensuring fast takeover of critical services.
  • Unified Management Platform: Visualized operations reduced IT workload and improved efficiency.

Solution Effects

  • Achieved real-time data synchronization and seamless failover between two hospital data centers.
  • Ensured both data-level and application-level recovery with layered DR strategies.
  • Fully met national standards for Tertiary Grade-A hospitals (RPO ≤ 10 minutes, RTO ≤ 15 minutes).
  • Strengthened resilience against both physical and logical fail
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