Technical Engineer/ Technical Support Engineer

Release Time:2026-09-11

Location: Malaysia

Please click “Apply” directly, or submit your resume to recruit-ow@info2soft.com to apply.

Job Responsibilities:
1.Be responsible for the establishment and management of the technical team in Malaysia, conduct product explanations, demonstrations, PoCs, etc. for customers;
2.Be responsible for compiling technical solutions for projects, preparing bids, and giving explanations;
3.Cooperate with marketing personnel to complete the demonstration of application systems and the writing of product publicity materials;
4.Cooperate with the sales team to complete performance indicators.

Job Requirements:
1.Bachelor’s degree, major in computer-related fields. Language requirement: be proficient in communicating in English or Bahasa Malaysia.
2.Be familiar with Windows/Linux/Unix operating systems and common storage and network basic knowledge.
3.Be familiar with the working principles of Router/Switch, and have good WAN/LAN maintenance and management capabilities.
4.Be familiar with mainstream databases such as SQL Server, Oracle, MySQL, and domestic databases, and understand common data backup methods.
5.Be familiar with the overall framework of public cloud, private cloud, hybrid cloud, hyper-convergence, and virtualization architectures, and have pre-sales or implementation experience.
6.Be familiar with the component framework of big data platforms such as CDH, TDH, FusionInsight, and be familiar with data warehouse components and have practical operation experience.
7.Be familiar with backup software and database products, and have relevant manufacturer or practical usage experience. Those with local working experience in Malaysia are preferred;
8.Have good communication skills, strong sense of responsibility and service spirit.

Preferred for those meeting the following conditions:
★ Those with SI working experience or comprehensive network, system, and database integration capabilities and strong troubleshooting capabilities are preferred.
★ CCNA, MCSE, RHCE, OCP and other certifications.
★ Have working experience in data disaster recovery and backup related industries.
★ Have a foundation in VMware, Citrix virtualization.

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