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Shanghai Inoherb Cosmetics Co., Ltd.

By deploying Info2soft’s i2Box backup and disaster recovery appliances, we built a complete three-stage protection system: local backup, remote backup, and remote disaster recovery. This solution enables us to safeguard databases and core applications from ransomware, misoperations, and hardware failures, while ensuring rapid recovery and business continuity. It has become a benchmark disaster recovery project in Shanghai’s cosmetics industry.
IT Operation Team

Overview

Shanghai Inoherb Cosmetics Co., Ltd. | Cosmetics Manufacturing Enterprise

Country: China

Industry: Cosmetics / Consumer Goods

Solution: i2Box Backup Appliance + i2Box DR Appliance (CDP-Based Local and Remote Protection)

Inoherb’s IT architecture relies on multiple physical servers supporting ERP, WMS, OA, and other core systems. The company initially used RAID and replication-based backup methods, which provided only basic protection and could not defend against ransomware, misoperations, or data logic errors. Furthermore, legacy methods lacked effective recovery capabilities in the event of major system failures, exposing the company to potential service interruptions and business losses.

Customer Challenge

  • Traditional RAID and replica-based backup could not prevent ransomware propagation or accidental data deletion.
  • No effective or fast recovery options in case of local IT system outages.
  • Risk of prolonged downtime and financial losses due to lack of business continuity assurance.

I2 Solution

  • Stage 1 – Local Backup: Deployed i2Box backup appliance on-premises for scheduled file backups and CDP (Continuous Data Protection) of databases. Provided agentless whole-VM backup and ensured complete recovery after VM failures.
  • Stage 2 – Remote Backup: Installed an additional i2Box backup appliance at a remote site for CDP-based replication of local backup data, ensuring a second layer of data protection.
  • Stage 3 – Remote Disaster Recovery: Implemented i2Box DR appliance at the remote site. In case of primary data center failure, workloads could be quickly taken over by the remote site.

Solution Effects

  • Built a unified data management and protection platform, improving IT operational efficiency.
  • Achieved multi-layered protection against ransomware, misoperations, and system failures.
  • Enabled rapid business failover to the remote site, ensuring business continuity.
  • Became a representative disaster recovery case in Shanghai’s cosmetics industry.
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