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Overview

China Telecom Global
Country: China
Industry: Communications

To address cross-regional multi-document management challenges, China Telecom Global partnered with Information2 to establish a unified document management system across different countries and network segments. This initiative enhanced IT control over document assets while ensuring the security of critical files.

Customer Challenges

China Telecom Global traces its origins to the establishment of China Telecom’s U.S. office in 2000. Over the next decade, the company expanded its international presence, launching branches in Hong Kong, the Americas, and Europe. With continued business growth, centralized document management across its global subsidiaries became a pressing IT challenge.

Solution

Information2 provided a unified document cloud management platform, enabling secure document access and collaboration across China Telecom Global’s major international offices. Key features included:
  • Multi-Node Deployment: Four multi-user instances were deployed in Hong Kong, London, Los Angeles, São Paulo, and Fujairah, each managing independent document repositories for different corporate tenants.
  • Multi-Tenant Management: The system provided centralized document management services, supporting enterprise document storage, internal document sharing, and collaborative work.
  • Secure Document Storage: Documents were centrally stored, independent of user desktops, ensuring enhanced IT control and protection.
  • Seamless Remote Access: Employees could sync work documents between office and home devices, enabling efficient remote work without disrupting workflows.

This cost-effective deployment quickly provided a secure, flexible, and efficient document management platform for China Telecom Global’s workforce worldwide.

Solution Effects

With Info2Soft’s solution, China Telecom Global overcame cross-regional and cross-network document management challenges. The platform greatly improved file transfer speeds, enabling seamless remote collaboration while ensuring data security.
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