Shenzhen University General Hospital

Overview

Shenzhen University General Hospital | Tertiary Grade-A Hospital

Country: China

Industry: Healthcare

Solution: i2CDP, i2FFO, i2Availability (Integrated on a third-party hyper-converged platform)

The hospital operated two production data centers with critical systems such as HIS, LIS, RIS, and PACS under storage-level protection. However, it lacked a full disaster recovery system capable of automated failover, DR drills, and multi-level recovery measures. The hospital required a solution to enable real-time synchronization, cross-room switching, and fast recovery in case of cyberattacks like ransomware.

Customer Challenge

• Lack of DR readiness — No complete disaster recovery system beyond storage hardware.
• Continuity risk — No automated failover or unified recovery mechanism.
• Cybersecurity threats — Needed ransomware protection and rapid data restoration.

I2 Solution

• Continuous Data Protection (i2CDP): Real-time backup to safeguard against ransomware and logical errors.
• Full Failover (i2FFO): Unified full-machine backup across physical and virtual systems on a hyper-converged platform.
• High Availability (i2Availability): Cross-platform disaster recovery ensuring fast takeover of critical services.
• Unified Management Platform: Visualized operations reduced IT workload and improved efficiency.

Solution Effects

• Achieved real-time data synchronization and seamless failover between two hospital data centers.
• Ensured both data-level and application-level recovery with layered DR strategies.
• Fully met national standards for Tertiary Grade-A hospitals (RPO ≤ 10 minutes, RTO ≤ 15 minutes).
• Strengthened resilience against both physical and logical fail