Shanghai Hongqiao Traditional Chinese Medicine Decoction Pieces Co., Ltd.

Overview

Shanghai Hongqiao Traditional Chinese Medicine Decoction Pieces Co., Ltd.

Country: China

Industry: Traditional Chinese Medicine / Manufacturing

Solution: i2Availability High Availability + i2CDP Continuous Data Protection

Founded in 2003, Shanghai Hongqiao is a well-known TCM decoction pieces manufacturer and distributor in China. As digital transformation accelerated, the IT department placed increasing emphasis on business continuity and ongoing data protection. Their core decoction dispensing and processing system requires 24×7 nonstop availability, making high availability and rapid recovery essential.

Customer Challenge

• 24/7 business continuity requirement — Core decoction processing system must remain constantly online.
• Risk of system downtime — Failures such as service interruption, network issues, hardware faults, or OS crashes could halt production.
• Data protection challenges — Important business data needed real-time protection to avoid loss or corruption.
• Ransomware vulnerability — Required ability to recover data instantly to any point before an attack.
• IT workload pressure — Needed to improve operational efficiency with centralized protection for both applications and data.

I2 Solution

i2Availability High Availability:

• Provided real-time health monitoring of the production environment.
• Automatically switched applications to the disaster recovery server when abnormalities occurred (service failure, network issues, hardware faults, system crashes).
• Ensured uninterrupted business operations through seamless failover.

i2CDP Continuous Data Protection:

• Delivered real-time, continuous data capture for critical business systems.
• Enabled rapid pinpoint recovery based on data change logs, restoring data to any second before an incident.
• For ransomware scenarios, allowed one-click rollback to any clean point prior to infection.

Solution Effects

• Became the first TCM decoction enterprise to successfully build a next-generation disaster recovery system.
• Provided dual-layer protection across both the application layer and data layer.
• Greatly improved system availability and ensured uninterrupted core business operations.
• Enhanced IT operational efficiency through centralized management and automated recovery.